I have a new scout and was able to add her mom as a connection with no problem. However, when I go to add a connection and I search for her dad by name, the account that appears from the search is the wrong person. When I search by email address nothing is found. We tried to connect his scout thr…

Scout can't find parent account to add connection

Scoutbook Using Scoutbook & Scoutbook Plus

CharleyHamilton September 8, 2022, 1:45am 9

I’ve had issues recently with the connection search. I thought it had been marked as fixed, but I could easily be confused about that. There’s a work-around posted here: Parent not connected to Scout - #5 by JenniferOlinger, but I believe you need to be a unit admin or Key 3/Key 3 Delegate to use it.

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Scout can't find parent account to add connection

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