I keep getting this message when attempting to approve Advancement requirements for newly bridged Scout; “Scout has not been matched with a Scout in your Units official roster. Please check with your Council.“
When contacting Council, they verified that the Scout has in fact been added to the official roster. Multiple attempts to approve the Scout’s Advancement continues to return the same message for two weeks. We have tried using the app, multiple computers, Smartphones, Windows and Mac laptops. All to no avail. Any suggestions?