Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
On the “My Unit” homepage of Scoutbook (attached screenshot), we have a 17-year old Scout who does not have a green check mark. She no longer has the green check mark that shows she’s verified (see attached). I’m guessing this means that Scoutbook no longer thinks she is part of our troop. What’s interesting is that she is on our roster on my.scouting, so I’m not sure where the issue is.
When I hover over the other Scouts who do have the green check, it says “This user is verified by the unit”. I have no idea what “verified” means here, but this Scout is not verified by the “unit” (which presumably is our troop - G104).
Welcome to the BSA IT Discussion Forum! I believe the issue you are having is the Scout’s position is not marked approved on the Scout’s membership page. To do this, go to the Scout’s current membership details and select Position Approved.
The DB is telling me this Scout is registered in Troop 104G of National Capital Area Council. Go to her membership page, click on the Troop 104 membership, Turn on the I Approve… check box and click save.
