Scout not appearing on troop roster

BSA ID 136797279 does not appear on roster of troop 5019 Tuckahoe, NY. Scout’s profile shows that they’re a member of the troop, however.

Any guidance on how to resolve? Many thanks!

@RaymondBradley

That Member ID is not registered in a troop. Moving a Scout in Scoutbook does not change the registration.

You will need to work with your Council to get her registered in your troop.

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