I have a Scout that was just transferred from another council out of state. He is on my my.scouting Roster and I can see him in Scoutbook, however I cant add him to a den because he is not showing on my scoutbook plus roster.
Him and his sister transferred same time and his sisters account is fine, however I am having issues with his.
@AshleyBrandt we have to have data to help you - what is the BSA # you see at my.scouting.org for the scout (no names)
BSA Member ID # 141523670
@AshleyBrandt in Roster - if you organize by den - does the Scout show up in Unassigned?
No, he doesn’t show up at all. Even if I search by his name.
looks like it was entered 03/10/2025 11:42:40 - so it might need more time to sync ??? lets watch it
@AshleyBrandt I think this is fixed now
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