I have a scout that is appearing twice on our roster in scout book.
Both entries have same BSA ID# and appear with green check mark, linked and Automatically synced with BSA icons.
We recently started using scout book and the scout originally was not appearing in our roster.
I tried to transfer the scout in, but in doing so received a message that the scout was associated with our Troop did I want to remove the connection, so I cancelled out of that.
I then came back a day or so later and the scout now appears twice.
Please, let me know if you need additional information.