Scout shows up twice in Scoutbook

One of my troops is having a problem where a scout shows up twice in Scoutbook. She is only on the roster once in my.scouting

BSA ID 13774917

In Scoutbook, a Troop Admin should go to:

[Scout]'s Membership

Does the Scout have 2 current memberships (a patrol membership and a troop membership)? If so, the Troop Admin should click on the troop membership and add a Date Ended. Keep the patrol membership.


@RobertBrodner Here is a picture:

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Yep, I’m waiting to hear back from the Scoutmaster. This scout’s account was recently fixed by national. The scout was showing up as an adult in Internet Advancement, but a youth in Scoutbook.

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