Scoutbook - generated Meeting reminders/Time Zone issue

Scoutbook Using Scoutbook & Scoutbook Plus
1

We’ve recently added a girls Troop. After we updated all of our events to include both Troops, SB is sending two event notifications - one with the correct time (ET) and one an hour back (CT).

I see this has been an issue in the past that may need to be addressed by developers.

Can we get some assistance?

TY - Jodi with Troops 350B/G

2

In principle, a Unit Admin or Key 3/Delegate should be able to correct this by going to the Edit Unit page from:

Scoutbook → My Dashboard → Administration → My Units → Unit # → Edit Unit

Reference: Using Scoutbook Calendars (SB) - Scoutbook Knowledge Base

3

Thanks! That did it. Our new Troop didn’t have a time zone, so it defaulted to Central time.

Scouters are the best.

1 Like
4

@GaryFeutz Anytime I see these I think they would a great Assistant/Addin feature. So when it does a roster scan it could check to see if a time zone is set and flags it if none is set.

5

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