Scoutbook team, Why are my scouts being removed from dens? This is not the first time this has happened. Right now, it is showing all dens are empty. Last month, it was just the Bear Den. No one has moved anything on our end. Why does this keep happening? Sara Pack 132 FUMCAH

One possibility is that your charter expired and passed the grace period, which ended all scouts’ memberships. Then, the charter was posted, and added unit membership but couldn’t confirm the exact dens.

Looking at the Scout’s records in Scoutbook, it appears the unit’s charter expired on 4/18/22 then was processed by the Council so the Scouts were brought back on 4/23/22. There are 2 ways you can fix this. Go to each Scout’s membership page, select the membership with the correct Den and remove …

Thank you. Now I understand, and it’s frustrating! I wish there would have been some leniency because this is out of our control with the current issues with rechartering. Even though we had our paperwork in last year, we are still dealing with this! Just makes it more work (for scouts, parents, lea…

@SaraBrugam The BSA issued several extensions for Councils to complete recharters. Councils were warned in early April that as of April 15, anyone not registered would be removed from rosters. Due to the holiday on April 15, this was extended to April 18. The original extension was for 60 days, …

Thank you both. Seems like there is an issue with the Pathway to Adventure Council

Scoutbook Issues where scouts are disappearing

Scoutbook Scoutbook & Scoutbook Plus Bugs

Stephen_Hornak April 25, 2022, 6:48pm 6

Not a bug but a process issue at local council

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Scoutbook Issues where scouts are disappearing

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