I logged into Scoutbook today and all of our Scouts are gone, Parents are gone, and some of our leaders. This is for Troop 784 in Clermont Florida. Can you please assist?
Thank you,
Dan A.
Please post your BSA ID for SUAC to check out.
@DanielAzevedo Today is the end of the recharter grace period - could that be the issue?
My BSA Member ID is: 129960723
Thank you,
Dan A.
Hello Donovan,
This very well could be the issue. We are a FUMC chartered Troop and we were told our temporary status was extended to June 30th while the national organizations completed their negotiations.
Who can I work with to confirm this is the issue and who can I work with to correct this?
Thank you,
Dan A.
@DanielAzevedo yeah your council did not extend the charter - you need to talk to them - nothing we can do
Hello Donovan,
Thank you for checking, appreciate the help!
Dan A.
Did you complete membership renewal?
1 Like
Hello Jacob,
Yes we completed the membership renewal.
Today everything was restored and no one at Council says they did anything. Hope it was just a glitch and it does not happen again.
Thank you all for trying to help,
Dan A.
A one month extension was pushed yesterday we were told
Hello Donovan. My pack lost half of our Cubs. We rechartered but are on hold. Is there any way you can help see why we lost half of our Pack? My BSA number is 133030960.
Thank you for the information!
Dan A.
@MarkPhilo it is best to talk to your council on that
Thank you. They told me to talk to National and ScoutBook.
If you post a number of a scout that was lost - we might be able to give more information
135327893 is the number of my daughter.
do they show in my.scouting.org roster?
she is not registered - like I said this is a council issue
Yes. They are still on the my.scouting roster. They do not have a check box next to their names in that roster. I can still see my daughter in ScoutBook but her progress is at 0% and I can not pull her history report. It shows her membership in her den ended yesterday.
