Anyone else having scoutbook issues? I had a multiple application submitted last week and the system for some weird reason created another member ID for me and forced a background check. Well everything was working yesterday just fine, my.scouting and scoutbook plus. I did not show in the new unit left and was told that the background check with the new ID was what was holding up the new unit from showing. I was also told I needed to merge the ID’s. I actually had three ID’S from the council for some unknown reason. I merged everything last night. We’ll I get the email saying the background came back fine and everything is good to go. That happened this morning. I logged into my.scouting and the new unit is not showing, I figured it would be a bit longer. I logged into Scoutbook and it gives me a 404 error result. I am wondering if the merging caused an issue or is there something else going on. I just tried to log in on my computer vs my phone and I get this message.
There are multiple issues with merging member IDs. I suggest reporting this to your Council and asking them to open a member care ticket.
I have an idea that may allow us to get you working in Scoutbook before Member care can fix this. I’m going to send you a private message. Look for a green envelope on the pink circle with white R in the upper right corner of your forum window.
