Scoutbook Plus Messaging

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

Trying to send an email to just leaders. I know this has worked before, so something must have changed.
When I filter by “Leader”, it brings up ALL of my Scouts and labels them as “Leaders” (Scout leaders also appear - most as “parents” too. I also noticed that my Scouts are duplicated - ie before I think they were only appearing below their Parent, and now they are appearing by themselves as “Leader” and then also under their parents. I also have a “- - “ Parent header with all the parent/leaders listed as “no guardian with email”

I’m not sure how to supply data to help troubleshoot this because it only shows names. It affects our entire Troop.

I suspect I also have a problem with a few of my parents being disconnected from their scouts, but I think that’s a separate issue (Can I just work that with the registrar, or are these issues connected?)

2

@MeganPirchner

I assume this is in Scoutbook Plus.

There is a known issue where any Scout given Calendar Editor or Advancement permissions in Permission Manager are being shown in the messaging list.

Watch Scoutbook - Scoutbook Plus Change Log - Scouting Forums for an announcement of a fix.

3

Yes - Scoutbook Plus.

I only have 1 scout that was given Calendar Editor permissions and 0 Scouts with Advancement permissions in Permission Manager - not sure if that helps with the troubleshooting.

I’ll keep a lookout for a fix.

Thanks,
Megan

4

@MeganPirchner not sure I 100% understand - do you have a minute to do a screenshare so I can see the issue

5

Donovan:
I have time to do a screenshare this afternoon if you are still available - but also happy to wait until next week given the holiday. Just let me know.

Thanks,
Megan