I have two newly registered adults who are the topic of this post.
Both were Life/Eagle scouts in the late nineties and had previous BSA ids.
Both were members of councils other than what they are currently.
Currently, both of these individuals are den leaders. Scouting.org roster shows them as members and den leaders.
Their unit position association seems to be buggy. I recently had to add one of them back to the den as a leader.
The biggest issue that isn’t understood at the moment is this. Both individuals show up on the roster in any way that it is presented. The problem is when I use the “send message” interface to email the unit. These individuals are NOT on this list. I didn’t realize this list was generated differently.
I was alerted to this problem by them saying they weren’t receiving the emails I was sending. I was simply clicking the ‘select all’ button to add everyone to the emails. What’s also strange is that their children are not on this list either. Surely they should have been receiving the emails through the connections with their children but this wasn’t the case either because they are missing from the email roster as well.
The other thing I noticed about both individuals is that their council (on their scoutbook profile page) is set to their council from the 90s, not the one they are members of today.
The council office said this was a good place to start for more information. Any help would be appreciated.