I’ve searched some and can’t seem to find a solution. I emailed Scoutbook support twice over the last week and have received no response.
I recently transferred councils- from National Capital Area Council (DC area) to Patriots Path Council (NJ). Prior to NCAC, I was registered in Northern NJ Council.
2013 (ish)- 2016 NNJC as a Den Leader
2016-2019 in NCAC as Pack Trainer, Webelos Den Leader, Venturing Advisor and Committee Member
2019 in Patriots Path as Unit Commissioner
My kids profiles transferred over without an issue. I never had a chance to end their memberships in NCAC troops, but they show in the new troops Scoutbook (or so I’m told). I am no longer linked to them at all.
I am aware that Scoutbook is a unit tool, so I wouldn’t expect to see the same things as Unit Commissioner. BUT, my profile is a mess after changing my primary registration to Patriots Path in My.Scouting.
It did not transfer any of my records whatsoever. I am no longer linked to my children, none of my past positions, awards, etc…are there. AND it shows me registered in NNJC. This despite the membership number being the correct number for Patriots Path. I tried connecting to my daughter via the invite sent by new SM, but Scoutbook says my email is associated with multiple accounts.
Any ideas on how to fix this?