Good Morning,
Most our new scouts that we have registered this fall are still not showing up in Scoutbook. If I look at our roster in My.Scouting.org it appears to be complete/up to date. I ahev asked our council offfe staff and no one seems to know. Any thoughts from the bee hive??
Post the BSA Member IDs of some of the missing Scouts (no names) and we will investigate.
Thanks Ed,
137423077
13780861
137423058
@AndrewMueller am looking at this
@AndrewMueller on 10/12/21 all of these Scouts were given new MIDs that where then deleted. ??? Not sure. but they are fixed and should be back to normal by 4pm CT
I have a similar issue where one of my scouts will cannot be added or does not sync to scout book ID 129166339
@JonathanFriedfertig is this the BSA member ID or the Scoutbook ID?
@JonathanFriedfertig this is an instance of the parent making a my.scouting.org account but using the scouts info I believe - I have fixed the Scout - but I think it is best to reinvite the parent
that one looks good, i just had a transfer scout that came in today with the same issue, think you can correct that one as well, 132265402
@JonathanFriedfertig this scout looks fine - if they are not syncing go to membership of Scout > click current membership> unapprove> save > then reapprove
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