Scoutbook shutting down when click on my scouts account

My app is shutting down whenever I click on “my scouts” and select my son L. It works fine for my daughter. Also if possible I need his old scout ID 140509476 linked to his new account 141505564 if possible as it made us set up a new one when we renewed his membership. Thanks

I also already tried deleting the app and redownloading it

@JenHolcomb you used different DOB for your Scout on Applications it looks like - so now you are in FL?

uh oh, it should be (removed by Moderator)…yes in Florida

@JenHolcomb OK I merged the SB Accounts - you need to talk to Council to fix the DOB

Thank you so much! I appreciate it!

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