Scouting.org not applying credit for training

[JenniferOlinger]

After seeing your post, I just retook SCO_486 (What is a Merit Badge Counselor), and it recorded for me.

Have you tried taking the course with the Chrome or Edge browsers? They are the recommended browsers for BSA training:

Taking Online Training

To ensure you can run online courses optimally and complete you need to ensure the following: The recommended browsers are Chrome or Edge – if you use something different than it may or may not work. You need to ensure they are up to date with the latest version. Chrome does not auto update anymore so it must be checked manually. (For example, The Chrome engine was hacked on 4/28 and a new update was pushed this week). Edge runs on the Chrome Engine (thus the end of life for IE in June). U…

How are you getting to the course (what path are you taking)?