We have several Scouts who show that their account is not linked: has not been matched with a Scout in your Units official roster. Please check with your council.
They are on the roster on Scoutbook Plus and my.scouting.org Council has reported that this is occurring with several units.
When will this be corrected–we need to update their rank advancements.
@DuaneHorseman Currently we think this is happening the 24 hours after either a Unit renewal or scout registration goes through - so give it 24 hours to resolve
It has been this way since last week—Council said to wait for weekend to see if resolved, but it hasn’t
Here is one of the affected Scouts
SB User ID:
1732010
BSA Member ID:
134430303
It seems some data changes (like expiration of registration date) are not flowing through system as they are supposed to - it is being investigated.
We have the same problem in my unit and several more in our Council. Any updates on when this could be fixed?
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