System says to delete cache to save...still not working

Scoutbook New Calendar Bugs
1

I triued to enter srrvice hours for an event. The system returned the following message:

“You have encountered a problem with this feature. Please clear your cache and try again. If this does not resolve your issue, please contact your council.”

I cleared the cache and still not working. Exactly what would the council do to fix this or my account? Is this a known issue? What does the council need to do? It is unlikely they are reading this message board.

Struggling to get the hours logged!

1 Like
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@MarkCorbett

1 Like
3

Same issue here, from multiple leaders in our unit. Must be the latest bug.

4

Is national working on a fix for this? I’ve been having this issue since Friday.

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Fixes often do not happen fast - the other way to achieve this is go to Activity Logs > make the Log and save in the same date range as the calendar event > the go back and edit the Log > at the top you will see an area to Link Log to Event > Select the Event in the Dropdown and the same is achieved.

6

I just received the same error simply navigating to the calendar on my iPhone. From Scoutbook (saved as a shortcut/app on my home screen) I went to Scoutbook Plus and from my profile page to the calendar.

How does one “clear the cache” from the browser WITHIN Scoutbook? I can click on the icon to open the page in Safari and it works fine.

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