Troop 140B of Longhorn Council is unable to access anything from Scoutbook that takes us to IA. The screen just gives us colored dots spinning around for hours and nothing ever happens. I need to update camping logs, but it won’t let me do it. I am the Scoutmaster, so I should hope I have the cor…

There have been a number of reports about this from time-to-time. The first error checking steps are: Make sure you’re on a “supported” browser. Chrome and Firefox typically work. Edge sometimes works. Safari generally doesn’t work reliably. Make sure you try from an incognito/private browsing…

@DavidRussell7 - browser cache might be it… it is working for me

@DavidRussell7 Try 2 things - A private window and/or a Hard Refresh (Hold SHIFT + Refresh page)

Cache is clear. Using Firefox in private mode. Still not working. Also just tried going straight to the url and logging in and got this error message [image]

@DavidRussell7 try Shift + Refresh

That brings the page with the never ending dots spinning.

Can you try a different device?

Exact same thing is happening to me. I have tried all the suggestions and none of them work.

@MelonniShields what is your BSA #

Unable to access Internet Advancement from anyting for my troop

Scoutbook Using Scoutbook & Scoutbook Plus

DonovanMcNeil March 1, 2023, 1:29am 9

Developers say it is leading to the wrong unit - it is being looked at

Internet Advancement log it

Topic		Replies	Views
Unable to access IA Internet Advancement	5	568	August 19, 2020
Still Log in issues Using Scoutbook & Scoutbook Plus	54	4624	December 3, 2020
Internet Advancement Down? Internet Advancement internet-advancement	29	2300	October 26, 2021
Unable to access Scoutbook Plus April 2026 Using Scoutbook & Scoutbook Plus scoutbook	9	159	May 6, 2026
Unable to access scout book Using Scoutbook & Scoutbook Plus scoutbook	16	229	December 15, 2025

Unable to access Internet Advancement from anyting for my troop

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