Unable to approve completed merit badge in Scoutbook

[TylerAkins]

I am a merit badge counselor and worked with a Scout to complete a merit badge over the weekend. After linking to their account, I am unable to follow the link to approve their merit badge.

I am not a leader in this Scout’s troop.

Following the links from My Account, My Connections, then tapping on the Scout will produce an error.

This appears to be the same symptoms as Error encountered when trying to click into Merit Badge - Scoutbook / Scoutbook & Scoutbook Plus Bugs - Scouting Forums Error encountered when trying to click into Merit Badge - Scoutbook & Scoutbook Plus Bugs - Scouting Forums

[DonovanMcNeil]

@TylerAkins post the Scouts MID #. (no names) and the Merit Badge being worked.

But going to connections is not really the right way to go in Legacy - from Dashboard, use the MBC are in the top left corner

[TylerAkins]

The ID I see (unsure which number it is) is 4745478. I’m trying to approve Emergency Preparedness.

I don’t understand why this isn’t really the right way. In order to work with a Scout, I have to go to My Connections, but then clicking on the connection is not a normally expected path forward?

[DonovanMcNeil]

No the best place in Legacy for MBCs to go is here

[TylerAkins]

I can see the merit badge through those links. Thanks!

Clicking on the connection used to work. Do you know why it changed?

[DonovanMcNeil]

It is a known bug - we honestly did not know any MBCs where going to connection after the MBC area was introduced (as it is so much easier)