Unable to get in

Hi I was told by my local council to come here. I tried to log in to scout book as I am the advancement coordinator for our troop. However I used it up til the end of 2025 no issues. Tried to log in 2 days ago and need we to reset my password and it asks your last name, date of birth and zip code. When I entered that it said I couldn’t be found and to reach out to my local council. I have less than 1.5 weeks to get in and add these ranks and merit badges prior to out court of awards

@LisaGallucci - can you log into my.scouting.org

advancements.scouting.org is the same username and password as my.scouting.org

Yes but it says I have no current registration but my recharter

Sry hit send to soon. Recharter was done 12/1

Yes you have No registrations or registration history under your current sign in

@LisaGallucci go to my.scouting.org > click Manage Member ID > flip your primary MID - then I would talk to council about cleaning up your parent relationships in their system so they are all under your registered Member ID

Yes that i know…. But i showed the other parents yesterday and they a registration date on their my scouting.org

I will try the passwords again

I also on my scouting.org i cant see my son’s information only my daughters

@LisaGallucci - i suggest you follow what Donovan posted

@LisaGallucci Please ask your local council to use their Registrar Tools to look up your children. In the “Relationships” tab / section, they should ensure that you are listed as parent only under your primary member ID number, which is the one that ends in -402. They should remove you as a parent relationship under any other member ID number(s).