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Unable to Import Files

I am unable to import files in internet advancement. In scoutbook I have the positions of both Troop Admin and Unit Advancement Chair. I have had the Unit Advancement Chair for at least a year. I only see my Troop Admin position in IA and the Import File button is grayed out. How can I get access to import files?
*************************I already have the unit advancement chair role in scout book. It is not deleted. Again, I HAVE THE ROLE. Please stop suggesting that role needs to be added, I have it in scoutbook.

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you need to have a Key 3 go to mt.scouting.org and give you UAC in Organization Security Manager - it is erased once a year there

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