Unable to log into Scoutbook with correct username and email

Scoutbook tells me “the gmail account is not recognized” whether I use my (correct) gmail or my username (latter doesn’t make any sense). I AM able to log into scouting.org no problem.

Help! (Windows 11 running Chrome browser up-to-date).
Thank you!
Mike Phelan T355 Millbrae CA

@MichaelPhelan2 the user name is everything before the @ of your email - is that what you are using? What happens?

@MichaelPhelan2 You have 2 usernames associated with your e-mail address.

You should be using the username that is not your e-mail.

@MichaelPhelan2 I have merged your Scoutbook accounts.

Please let us know if you can log in now with your username – not your e-mail address.

Yes it works now, thank you so much for your help Jennifer!

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