Unable to Record AoL Adventure

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

I am trying to record the Into the Woods for one of my AoL Cubs using the Quick Entry and it is giving me a generic error that there was an error updating and to try again later. I’ve been trying for over 3 days, and it still does not work.

I also tried using SB+ to edit the advancement items, but it gave me a different error: the requirement does not “exist in user record.”

I did notice that several adventures are “In progress” when they should not be. I believe that is due to an error I made when they were in Webelos and picked the wrong adventures. When I go to the Pre-2024 requirements, none of the items have a completion date on them, but they still show as Started, and I don’t see a way to change that if that is the problem.

I tried searching other topics but didn’t see a response to this specific issue.

2

@DavidParker7 have you tried a Shift + Refresh on the system?

3

Sorry, what is a Shift + Refresh?

4

Hold Down the Shift Key and Refresh the page

5

I just tried that and got the same error in the Quick Entry screen.

6

Is that scout on the current version of the rank? it sounds like something simple is just off. I can set up a screenshare if needed in about 30 minutes

7

That works for me. Ping me when ready.

8

Also, you’re correct that he is not on the current version, but I’m not sure how to change it.

9

@DavidParker7 ok I can set one up now if you want

10

Sounds good. I’m available.

11

I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)