Unable to run a Scouts BSA History Report

When I select a unit and a Scout and try to run a Scouts BSA History Report I get the following error: System failure (97).
ref: PD-20240731111214-199433-468533

The problem was brought to my attention by a volunteer from Troop 5330 who tried to do the same thingand was unsucessful too.

@MichelleBaumann would need more info - it runs fine for me

What more information do you need. It has never worked for me. I go into Scoutbook plus and any unit I select and any Scout I select I get that error. Let me know what further information you need.

@MichelleBaumann are you doing that from your council role?

1 Like

And was it for the same Scout?

Yes and the volunteer from Troop 5330 who can’t get that report either is the CC.

No, I get the same error when I select different units or different Scouts.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.