Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
When I select a unit and a Scout and try to run a Scouts BSA History Report I get the following error: System failure (97).
ref: PD-20240731111214-199433-468533
The problem was brought to my attention by a volunteer from Troop 5330 who tried to do the same thingand was unsucessful too.
What more information do you need. It has never worked for me. I go into Scoutbook plus and any unit I select and any Scout I select I get that error. Let me know what further information you need.