Hello
My Scoutbook page is not displaying the units I need. I am the committee/advancement Chair and I can’t access the unit to enter advancements. The unit is on my myscouting page. How can I see it in Scoutbook?
Misti,
Are you logging in to Scoutbook with the same ID and password that you use for my.scouting.org? If not, use your my.scouting.org ID.
You may have duplicate Scoutbook IDs. Ask a Key 3 member to check to see if you are on the Scoutbook roster. If not, they can add you. If you are, then send an e-mail to scoutbook.support@scouting.org with your name, unit number, council, bsa member ID, and my.scouting.org ID. Ask them to search for duplicate accounts and merge any they find.
Thank you so much for your help and quick reply! It does appear that I have two duplicate accounts. I’ll send the email.
Thanks again!
Misti
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