Unit Pin Error

I am a Council employee. I have a unit who’s unit pin is presenting the following error and I have no idea where to begin to fix it. Any help is appreciated.

Pin is not available for this unit

Please contact your local council.

I would send in a National Membercare ticket

To fix this issue… There is a setting under “Unit Pin” called “Pin Mode” which is only available at the council level to admins, Key3, key3 Delegate, and some others. Make sure that “Allow Units to Update Pin Information” is checked. For new units, this is not set “to allow units” by default. See the image below.


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