Can't manage Unit PIN

We are unable to manage our unit pin for Troop 0229 VFW Post 9167 in Circle 10 Council. IT says “This unit pin is being managed at the council level”
We are able to manage the Boy troop but not the Girl troop. Help please.

@AmandaGerdes call Circle 10 I think is first step

Any idea who to contact? Our DE left and we have not DE right now

Circle 10 is good at directing calls. Their unit support or admin should be able to help.