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Updates unconecting Scouts

Everytime there is an update, it removes my connection to certain Scouts. This time it was 1 in the boys troop I work with and 2 in the girls Troop. Why?

Paul,

More information will be needed to investigate your issue. Please send an e-mail to scoutbook.support@scouting.org. Include your name, BSA Member ID (MID), position in teh unit, council and unit along with the names and MIDs (if you can get them) of the Scouts you are no longer connected to. Please post the SSD number you receive in the subject of one of the automated replies here.

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