Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
Yeah, that’s what we’ve ended up with (so far) – my problem was following the directions on ScoutBook, and not knowing about the “new” way of doing things.
We’re still very much ScoutBook-first and Internet Advancement 2.0-second, and it’s fairly obvious that IA2 is getting more resources these days (as it should be). That’s a problem when the way to do things is moved over to IA2 and nobody goes back and “fixes” ScoutBook. I’d use IA2 more if it were a more mature system, but it’s not ready for prime-time yet.
Success! Everyone got moved over, with one small hiccup: the original Scout has a clone, though we should be able to deal with that.
So in a nutshell: ScoutBook needs to clean up the old transfer messaging; Internet Advancement needs to fix its “Transfer In” link; and there are a great deal of usability/documentation features that can be improved across the entire platform.