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I have a scout dual registered in WY and MT. Registered parent has issues with logging into SB, and has problems seeing scout in both troops. I told her she will need to post here if you need to chat with her.
Thank you for looking at this and recommending next steps.
@DougWright I see that Scout under that MID - but no other registered Scout in a different unit - the mother attached to the Scout last logged in 8/2023
@DougWright this is just watch mom log in I think - I see a non-email username based on the last name - then you can see what MID she is logging in under