Hello it’s me again. I updated my YPT again and it still shows no update. Very frustrating to sit for over an hour and a half two or three times with no physical of off of completion and no I can not print a certificate of completion at the end as it is the old certificate. Here is the steps that…

[image] JohnBurnham: Hello it’s me again. I updated my YPT again and it still shows no update. When you complete the training it usually gives you the option to print out the certificate of completion. The system updates over night so if you went into the training verification in scoutbook or…

If you re-took all 4 YPT modules and the YPT certification test, then please contact Member Care at (972) 580-2489 between 7 am - 7 pm CT, Monday - Friday or or send an email to myscouting@scouting.org .

I remember reading that there was a related thread. sometimes the system just takes some time i think.

Thank you Jennifer. I just sent them an email. Thank you for the tip. John

@CharleyHamilton - thanks. It was a notice that national is aware of the YPT course competition and cert issue.

So it’s a National problem On there end?

This is the post: “FYI. Member care has reported that they have been having some trouble getting YPT certificate dates to update even though the modules have conpleted. They are looking into it. If you encounter this issue I would suggest contact member care and put in a ticket to request they fo…

You can check your training record using BSA Training Validation. This database updates quickly; IIRC, seems to refresh every hour. This database seems to be an intermediate step before things show on My.Scouting > My Training. How to check your training record using BSA Training Validation = L…

Youth protection training part 2

My Scouting Tools

CharleyHamilton August 12, 2020, 8:51pm 4

There’s a related thread here, and that was brought up. @JohnBurnham was unable to print the certificate, either.

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Youth protection training part 2

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