Unless you push it up through your council, then no. That said, bringing it to the attention of one or more of your council professionals (e.g. DE) might get them to push on their end of the rope to Nationals.
I can’t get this to open, have thee leaders who need YPT before we can recharter… Is this fixed yet?
@CharleyHamilton it seems grossly inefficient to have to bother local councils about an issue that they have to call national about for national to contact their vendor. Would it not be more prudent for them to add a technical support ticket section to this forum or to their site to allow members to reach out directly to resolve issues?
That is was how it was. This is more economically efficient.
You’re not going to find many here that would agree that the interface to tech support is better now. However, this is the model the BSA stuck us with, so volunteers like us can lump it or lump it. Wait… that’s not how that expression goes? :^)
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Is the Tech support that we can reach out to? I’ve wasted a tremendous amount of time on this and get absolutely no support.
No. That was just asked above in this thread.
The only way that’s ever going to change is if we all bury our respective councils in the support requests that SUAC can’t help with. Even then, there’s no guarantee that it will change.
