YPT Not updating

One of my Den Leaders recently completed YPT training as a renewal. We have completion certificates for 11 August but it’s still showing her to expire this month. Member ID is 13507956 What are we missing?

@RossComstock It looks like she took the courses from the wrong learning plan.

She needs to retake all 4 modules in the mandatory YPT learning plan.

YPT mandatory youth protection training

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@RossComstock she did not do the “Mandatory” Training - she did the EXTRA training - she needs to go back and do the mandatory

Screen Shot 2023-09-13 at 3.08.34 PM

The one to take is far left - Says Mandatory - with a green check
The one she took is far right - Red X with a statement saying this is not ypt

According to her account, she did complete the mandatory one.

that is just a long standing bug - see the dates in what I posted - she only went in and took the test - she did not do the other 3 modules

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And she has to take the other 3 modules (SCO_3008, SCO_3009 and SCO_3010) within 60 days of the day she completed the test which was 8/12/23.

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I have Troop adult going through the same thing. He has retaken all of it twice over and it is still not updating in scout book that is complete.

@heatherStansel

Please post the BSA Member ID (no names) and we will check the DB.

His Member ID is 12597448

@heatherStansel

He completed the YPT test and optional modules. He needs to complete the required modules SCO_3008, SCO_3009 and SCO_3010 by 10/27/23 for YPT to show complete.

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Where are those found? There is no clear link to them and we have tried to type codes in search bar, came back nothing.

@heatherStansel

Go to my.scouting.org. Click the big YPT logo on the right side
image

then select the Mandatory- Youth Protection Training.

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