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One of my pack den leaders has 2 BSA numbers and is unable to get into Scoutbook for his current pack and den. When he logs in, it brings him to his old account/BSA number from National Capital Area Council instead of his new log-in with his current council (Greater Tampa Bay Area). Can you fix this for us, please?
Pack 632 of Greater Tampa Bay Area Council.
His OLD BSA# (from National Capital Area Council) is: 12698569
His NEW BSA# (from Greater Tampa Bay Area Council) is: 12997468
Please merge and keep Greater Tampa Bay Area Council BSA# if possible.