2 Scouts in my.scouting roster disapeared from Scoutbook

Scoutbook Scoutbook Bugs
63

I have a scot that is missing from our Scoutbook roster although he is registered on our Scouting.org roster. Bsa ID #130899749, Troop 0191 B, Skylands district, Patriots Path council

64

@JenniferOlinger would like to request a sync for ID13655571. Thanks!

65

Thank you Jennifer. Both scouts are now showing up. Would you be able to fix a scout that is showing up 2x? Id 14168026

66

@AnthonyBonefede I have requested a position sync. The Scout should be back on your Roster in Scoutbook within 24 hours.

67

@ElizabethAugustine This Scout has a registration issue. Please contact your local council for assistance.

68

In Scoutbook (logacy), please go to:

[Scout]'s Membership

If the Scout is still in his patrol, then click on the troop membership and add a date ended. But if the Scout is no longer in his patrol, click on the patrol membership and and a date ended.

69

Thank you, I will let you know the outcome.

70

I too have a scout that is on the roster in My.Scouting, but disappeared from Scoutbook. Member ID 141295346. Help?

71

I messed this up somehow and now the scout has disappeared. His number is 14168026.

72

@TamaCimino I have requested a position sync. The Scout should be back on your roster in Scoutbook within 24 hours.

73

@TheresaMcKinney I have requested a position sync. The Scout should be back on your unit’s roster within 24 hours.

74

@JenniferOlinger thank you, the sync worked, my Scout is now visible.

1 Like
75

BSA # 140437710 is listed in my.scouting, but not in SB or SB+. Please request a position sync. Thanks!

76

@JillBarr This user appears to have a registration issue. Please contact your local council for assistance.

77

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.