2 scouts missing in scoutbook plus

Scoutbook Using Scoutbook & Scoutbook Plus
1

I have 2 scouts (brothers) that are missing on the scoutbook plus roster. They are on scoutbook legacy and my.scouting rosters.

2

@MaryMaynard

Please post their Scouting America Member IDs (no names).

3

Here are their ID’s

136173368

136791346

4

@MaryMaynard one is in Speedy Turtle - T553 - other is in Fire Breath

I would go to SB+ Roster > click filters > then click RESET

5

I tried this, it didnt work.

6

Did you actually click the reset filters button regardless of which patrols were selected in the filters?

7

Yes multiple times. I even tried deselecting all the different options in varying ways

8

@MaryMaynard We think we have identified the issue. We have reported it to the developers.

9

Thanks so much for your help on this!!