2nd Parent Relationships failed

2nd parent connections says “Please click here to confirm” then goes to:

“NO SCOUTBOOK PLUS ACCESS It looks like you don’t have the right Scouting role to access Scoutbook Plus. Only Youth, Parents, Key 3, Key 3 delegate & Unit Advancement Chair roles have access to Scoutbook Plus. What would you like to do next? Take me to: Scoutbook OR My.scouting.”

She is the mother/parent and has a MID so not sure why she doesn’t have access. I was only able to find one MID for the mother.

mother/parent 141730498 not connected to scout 141697607.

I have been in conversation with the father 129653057 and both parents have been trying to resolve this issue.

@ThomasCline ok let us take a look

@ThomasCline and she got the “Invite “ email?

yes and when she clicked the link it said “No Scoutbook Plus Access” which doesn’t make sense because she has a MID?

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