A point of confusion not quite a bug

So we moved Profile info to IA2 from SB. This includes the preferred name field (formerly nickname). It still works the same way and updates the first name in SB but not in IA2 (which it never has). I am already getting questions on why it doesn’t

I’ll ask the developers

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Using preferred name in IA if it is set instead of first name is being added to the backlog.