Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
Hello awesome SBF team and Happy New Year. I have a youth whose Scoutbook name shows his dad’s name (M), but when you click Edit Profile it shows his correct name (D). Only thing I see weird is his dad’s email address is also on the youth account. I tried setting the “Preferred Name” field but it’s still wrong in SB. Thank you for any assistance!
I don’t see that. I did check that this morning when I first saw the name was wrong, and it was blank. I entered Devin in the “Preferred Name” field to see if it would fix SB and it didn’t, and it still shows as blank when I go back and look at it.
Or is there somewhere else you’re seeing this field? Thank you!
Thanks. I did try setting his Preferred back to Devin last week before I posted originally, and it didn’t update SB and the field was blank when I went back to Profile. Today it saved Devin and updated SB, but I can’t clear the Preferred name field. Not a big deal since he’s no longer a Matt, but just wanted to let you know that clearing that field wasn’t working. Thx again.