Account login

I have a scout who cant log in, it is possible there was some initial confusion on what info was provided, and it may have been the parent. Password reset has been unsuccessful.

Council 690

Thanks!

@BrookCook

Post the Scout’s BSA Member ID (No Names) and we will investigate.

Thanks!
140137806

if sb user id helps: 13029456

@BrookCook Please ask the Scout to try again.

The password reset works best at my.Scouting.org using the chatbot (“Betty”).

I think the Scout’s last name might have a minor typo. There is no space in the last name. If this needs to be corrected, your local council can correct it.

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