Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
One of our scout’s activity logs have been broken for a couple of months. They all read 0 and clicking on Camping, for example, results in a page that says “We’ve encountered a problem with this feature. Our development team has been notified of this error.” His twin brother’s logs are correct. He does have a date in the “Date Joined Scouts BSA:” under Edit Profile, which was something mentioned in another post.
Any idea when this will be resolved? I’ve got new activity to enter…
In Scoutbook, try going to the Scout’s Membership page, click on the Scout’s current membership with your troop, check the box next to Position Approved, and then click on Update. Then go to the Scout’s main page and see if you see a yellow bar with an error message there.
Although the scout’s Membership page showed the correct council, the wrong council was listed on their Profile page. After I fixed the profile, the activity logs started showing the correct data. Thanks JenniferOlinger.