Add Button not showing up for MBC

The Add Connection button is not showing up. Followed the steps from a previous post Add Connection Button not showing up for MBC - #10 by JenniferOlinger
My Account → My Positions → + Add the MBC position. Yet, there was no Add button under My Scouting Positions.

This counselor is in the system because I was able to connect him to a scout today. However, I cannot locate him using the MB Counselor List.

The counselor renewed his YPT on February 1, 2023. The BSA ID on his YPT is 121458739. His SB User ID is 4366813 and it is not displaying a BSA ID underneath it.

@La_ToyaJackson-Johns what is the SB User ID of the Scout you are trying to connect?

This is a counselor from my MB Jamboree and there are six scouts that he needs to connect. Also, we want to resolve the issue of him not having the Add button anywhere.

@La_ToyaJackson-Johns - can you provide the information that was asked of you???

I had to find it:


Are those BSA # or SB User ID #? need User ID - at least for this is easier

I do not have the scouts’ SB ID #'s.
I provided their BSA IDs.

Well the first # is not in a Troop - have these scouts had the MB started in SB yet?

Most likely not. Many units are not encouraging their scouts to use Scoutbook.

So are you in their unit?

Or are you trying to connect from the MBCs Connection Page

I am not trying to connect them. Their MBC is trying to connect to them and he does not have an Add button.

Here are their BSA ID numbers and their Troop info:

134361145 CO S118 B
135141696 CO S4077 B
132586199 CO S4077 B
135520848 CO S996 B
133638861 CO S113 B
14801913 OD S688 B

Then the MBC needs to get on for best communication and not 3rd party

Mr. McNeil. My name is David Mark Husband and I am the MBC that is trying to add Scouts as Connections in my Scoutbook.

@MarkHusband when you go to > Dashboard > My Profile > My Connections - do you see this? Where it says Add

Screen Shot 2023-02-22 at 4.29.07 PM

No I see everything you showed except the Add button.

I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

That is the wrong page. That is My Positions - NOT my Connections

That’s where we went to try to get him add to a Troop per the instructions on post Add Connection Button not showing up for MBC - #10 by JenniferOlinger