This question is related to setting up an additional parent connection to a cub scout. So an additional parent that does not have a my.scouting or scoutbook login.
I followed the steps under “Setting Up Additional Parent / Guardian” at Getting a Troop, Crew or Ship Started in Scoutbook - Scoutbook Knowledge Base
When users received the invitation email, it did not include a username for them to login with (only a temporary password). I am getting multiple people asking how to login and I am not sure what to tell them? Can you please help?
It would be their Email that they get it at - I believe
Thanks, I had them try using their email address but it did not work.
@BrianWensil Honestly the fool proof way is for the parents to go to my.scouting.org and just create an account > then go to scoutbook.scouting.org > My Dashboard > My Profile > My Connections > at top of that page there is a Connect as parent link. If they end up with 2 accounts we can help then. Also best to watch them do it to guide them
The other caveat is that, if the parent already has a my.scouting account (e.g. registered scouter in another unit), they want to use those credentials to log in to Scoutbook. Then, they can connect to their own scout using the scout’s name, BSA ID, and DOB from their
Scoutbook → My Dashboard → Administration → My Account → My Connections
page.
Having the my.scouting account as described by Donovan has the advantage that council can then connect that account to the scout at my.scouting (so that second parent can now also renew the scout’s membership).
If you provide their bsa member number (no names), I can look up the username and give you some better direction.
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I am curious as to why the database isn’t set up to be centered around each scout, with parents and their contact details added to scouts rather than each parent having to create a separate account and then “search” for their scouts. This setup is unnecessarily complicated. Can anyone give a good reason for this?
@ElizabethFriedman - there is only one parent or guardian listed on the application so how would the system know about other parent
@ElizabethFriedman
In addition to what Stephen said, most parents with multiple children want one login ID to manage all of their children. I can tell you first hand needing multiple IDs is a pain. Both of my kids are at the same college but I need a unique ID to pay each of their bills even though I can see both of their bills from a single ID.
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There are several cases that occur for adults:
- Registered scouter NOT a parent/guardian of a current scout
- Registered scouter AND a parent/guardian of a current scout
- Parent/guardian of current scout listed on youth application
- Parent/guardian of current scout NOT listed on youth application
Generally, Case 3 both has an account created automatically and is automatically connected to the scout.
Cases 1 and 2 clearly require their own accounts, since they must complete training, background checks, be traceable for their actions in the system, etc. Case 2 reasonably shouldn’t require a separate account to connect to their scout, so Case 1 and 2 are effectively the same.
Cases 3 and 4 could both theoretically be handled with the parents as “attributes” of the scout, assuming there was no need for the parents to be uniquely identifiable (e.g. determining which parent marked a requirement “Complete”, modified PII for a youth, etc). However, there are many overlapping cases where there one parent/guardian is a scouter and the other is not.
Then, you have the “transitions” where one individual changes from Case 2 to Case 1 (youth leaves scouting), or from Case 3/4 to Case 2 (previously “just a parent” registers as a scouter).
All told, having unique accounts for each individual (youth and adult) makes it much easier to manage and maintain the system with relatively limited burden on the individuals (generally, the only one who has to “search” to connect is the parent who was not on the original youth application).
