Adult and scout not appearing on roster

Hello,

Scout with MID: 140682639 is not appearing on the T813B Roster, although, he is on my.scouting. Parent with MID: 141423585 is also not appearing on the T813G Roster.
We’d appreciate your help. Thank you.

They both seen to be registered in 2 councils. Are they active in both councils?

They are multiples, but the primary should be T813.

@AmySidaoui Primary Scouting America uses - but it is not a universal term. The question matter more for the scout than the adult. Is the scout only working on advancements in one unit. Or do they need to appear on both units rosters in SB+?

The parent will be fixed in 24 hours - they will need to go to my.scouting.org > Manage Member ID and change Primary MEmber ID to change what account they log into when needed.

Once we understand the Scouts advancement that can be resolved.

Yes. The scout is working on advancements and merit badges with T813.

@AmySidaoui ok the scout should be fixed over next 24 hours