Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
An adult parent of a Lion was unable to log into Scoutbook. He apparently attempted to create a new account, which was successful, but now has two different MID created, and cannot get them merged, because he cannot log into my.scouting to manage the MID. Any suggestions? He is not a registered leader (yet) but will be soon, which may create yet another MID.
MID 1: 13925173
User 1: 11955459
MID 2: 14167434
User 2: 12371407
Any help appreciated, including any tips for why he can’t log into Scoutbook using the email he’s signed up with on User 1? That’s what started his attempts to fix.
The reason why a second BSA member number was created is because the first one does not have a date of birth (DOB), so the matching algorithm did not find a match.
I will request that the user name that is an e-mail be retired.
@CraigTuttle This is fixed now. This adult needs to log in with his my.scouting user name and password – not his e-mail. He should be using BSA member number 13925173, because it is the one with a DOB.
