Adult leader roles split between 2 logins/member ID's

Scoutbook Using Scoutbook & Scoutbook Plus
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I recently got a hold of my member ID from when I was a youth scout (different council and state than my current adult leader member ID). I added my youth member ID to my existing adult my.scouting.org account as an additional member ID. I then set this to primary to go into Scoutbook and see my youth data. Nothing showed up in Scoutbook so I switched back and removed the youth ID. I added the youth member ID to a new login username to see if that would help and somehow since then my permissions for all my adult leader roles are spread across the 2 logins. Can you please assign all of my adult roles to the adult member ID XXXXXX707? I see the error across Scoutbook and Internet Advancement/Scoutbook Plus.

Adult account ID: XXXXXXXXXX707 with username ending in “3”

Youth ID: XXXXXXXXXX457 with username ending in “1”

Thanks in advance,
Matt

(edited by Moderator)

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@MCarney I found a third username for you.

Do you want to keep the username that ends in “3” and retire the other two?

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I am not aware of a third, unless it is using my full Gmail address. In that case, the one ending in 3 should be the one to keep.

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@MCarney I have merged your Scoutbook accounts.

Please log all the way out, then log back in again.

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@JenniferOlinger thank you so much! It all seems to be resolved. I can’t believe I waited so long to post here. The SUAC team deserves more recognition for this amazing support!
Thanks again,
Matt

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@JenniferOlinger related to this issue originally, can you tell me how I can see my old youth records without messing this up again?

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@MCarney I don’t see much on the youth account except for your Eagle Scout rank.

If you would like, you can switch your BSA member ID number at my.Scouting using Manage Member ID. However, please do not log in to Scoutbook with your secondary number set as primary, or you will likely create a duplicate Scoutbook account.

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@MCarney Thats pretty common that nothing other than Eagle is available electronically for those of us who were scouts before electronic reporting was required.

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@jacobfetzer are you calling me old? haha. Thanks, good to know. Yes, this would have been 93-97. Any way to get those records? Call/email my old council and request a copy/transcript?

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@JenniferOlinger thanks for the explanation, that is probably what happened previously. Would be good if there was a warning when a user did this, I am guessing many adults may do this without knowing the consequences. What is the use case for having multiple my.scouting member ID’s tied to one user ID? Thanks again!

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@MCarney Haha, not at all, because then I’d be old too.

Some councils may have paper records. You could try calling them, but don’t hold your breath.

Each council has been assigned their own unique set of member numbers. So, any time someone moves councils, they get a new number.

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