Hi there, Need help fixing an adult leader account.
Adult leader is able to log into a parent account with no permissions needed to do his job.
His YPT, chartered position, and adult leader listing in scoutbook are tied to an account he is unable to log into. In scoutbook it shows that BSA number (126377609 C.H.) as not having an e-mail, i.e. firstname.lastname@example.org etc. In the YPT system report, so a my.scouting,org login with that member number, it shows the e-mail he is using to login.
When he logs in with the email in question, he accesses a parent account, created back in the Pack days, that does not have access to YPT training and my.scouting.org, and is not registered as a leader. The wrong login is 13081883 as a BSA member ID.
Can we please have help merging these two accounts and getting a new login?