I have a situation where an adult leader shows up with “Firstname Lastname” and then has a separate entry for “Firstname Lastname Jr”. But it’s definitely the same person.
I might have added him redundantly during a data import. How do I tell which entry was added from the central database?
When I try and do an update on one of the entries, I get a duplicate email error.
I don’t see any option for inactivating one of the entries.
Hmmmm, both entries have BSA IDs, but they’re not the same.
Ok, so this sounds like a special case problem. Is there a place to get phone support for special cases like this (I don’t want to publish his data publicly here).
Thanks in advance
Pack 478 of Kensington MD